Our studio designs, sources, produces, finishes, and sells all of our own fine jewelry. To understand the full estimated time of retrieving your jewelry, please first view our estimated production times and factor in shipping additionally.
Production
| Ready to Ship | 1-2 Business Days |
| Alterations | 3-6 Business Days |
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Bands without Stones, 4-6 weeks Bands with Stones, 5-7 weeks Chains, 5 Business Days |
Orders are processed pending item availability. Orders placed over weekend start processing on following Tuesday. We can accommodate certain deadlines. Please email us directly for more information.
Shipping
| Studio Pickup | Free, 1-2 Business Days |
| Standard Domestic - Order Over $200 | Free, 3-7 Business Days |
| Standard Domestic - Orders Under $200 | $15, 3-7 Business Days |
| Express Domestic | $30, 1-2 Business Days |
| Standard International | $100 |
Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information.
For online returns or exchanges, please email hello@goldpointbk.com and request a rma# and return label. Please note a return fee will be deducted from your refund up to $20 (for domestic) and up to $30 (for international) to cover postage and insurance on your package. If you would like to use your own shipping make sure to include your order # and insure your package as we are not responsible for any stolen or lost packages. If your package is returned past the refund window, it will not be accepted and will be returned to the original address.
