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Production & Shipping

Our studio designs, sources, produces, finishes, and sells all of our own fine jewelry. To understand the full estimated time of retrieving your jewelry, please first view our estimated production times and factor in shipping additionally.

Production

Ready to Ship

1-2 Business Days

Alterations

3-6 Business Days

Made to Order

Bands without Stones, 4-6 weeks

Bands with Stones, 5-7 weeks

Chains, 5 Business Days

Orders are processed pending item availability. Orders placed over weekend start processing on following Tuesday. We can accommodate certain deadlines. Please email us directly for more information. 

Shipping

Studio Pickup Free, 1-2 Business Days
Standard Domestic - Order Over $200
 Free,  3-4 Business Days
Standard Domestic - Orders Under $200 $10, 3-4 Business Days
Express Domestic

 $30, 1-2 Business Days

Standard International - Order Over $200
 $30
Standard International - Orders Under $200 $20

Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information.

For online returns or exchanges, please email hello@goldpointbk.com and request a rma# and return label. Please note a return fee will be deducted from your refund up to $20 (for domestic) and up to $30 (for international) to cover postage and insurance on your package. If you would like to use your own shipping make sure to include your order # and insure your package as we are not responsible for any stolen or lost packages. If your package is returned past the refund window, it will not be accepted and will be returned to the original address.

Read all our policies